Ready
to boost your career?

Service Desk with Danish
save share like
[wp_social_sharing social_options='facebook,twitter,linkedin' facebook_text='Share on Facebook' twitter_text='Share on Twitter' linkedin_text='Share on Linkedin' icon_order='f,t,l' show_icons='1' before_button_text='' text_position='' social_image='']
Company name: Seargin Sp. z o. o.
Company size: 500+ people
Junior
Professional
Senior
Warsaw/Remote, Poland
Apply
Job Specification

Website Seargin_ Seargin Sp. z o. o.

THE ELITE OF TOP IT EXPERTS

Seargin is looking for a Service Desk with Danish

  • Position: Service Desk with Danish
  • Technologies: Tech support, Service desk
  • Location: Warsaw/Remote
  • Country: Poland
  • Area: Project
  • Form of employment: Permanent
  • Experience Level: Regular

The main tasks for the Service Desk with Danish will be:
  • Providing professional customer service, primarily in Danish and English, to end users using the company’s assets and equipment (POS, BOS, Forecourt, Network, EV Chargers)
  • Troubleshooting technical/functional issues. Supporting facility cases
  • Recording and supervising incidents according to team KPI’s
  • Ordering maintenance and repair service from outside vendors and tracking their completion
  • Proactively following station systems using monitoring tools and resolving detected issues
  • Communicating with all parties involved (station employees, service companies, IT and maintenance engineers etc.) for effective problem resolution
  • Participating in various projects related to new technology and digitalization

The Candidate should have:
  • Ability to understand customer requirements and proposing solutions to reported problems
  • Excellent customer support in different areas
  • Team-oriented, detail-oriented, efficient, and solution-oriented attitude
  • Superb analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Flexibility and ability to work independently and in a team
  • Great Danish and English skills (written and spoken)

It would be a plus if the Candidate had: 
  • Education in IT or related fields
  • Experience in technical support

The Candidate can expect:
  • Permanent Contract
  • Attractive and competitive compensation including annual bonus
  • Additional payment for night hours
  • Attractive benefits package, including: private medical care, Multisport card, English lessons subsidized by the company, group insurance
  • Attractive discounts for company products and services
  • Employee stock purchase plan
  • Modern and convenient office
  • Challenging job in an international and multilingual environment
  • Professional development
  • Free psychological, financial, legal consultations
  • Flexible working hours

If you meet the requirements described above, please send your application in English (.doc) at mikolaj.zakrzewski@seargin.com, stating the name of the position in a subject and/or call +(48) 728 410 684.

    Name (required)

    E-mail (required)

    Your message


    I consent for my personal data included in my application to be processed by Seargin Sp. z o. o. for the purposes of future recruitment processes under the Personal Data Protection Act. I provide my personal data voluntarily understanding that without it a proper recruitment process is deemed impossible.
    Your personal data is processed by Seargin Sp. z o.o. Data protection inspector can be reached via email address RODO@Seargin.com.
    Your data can be made available to IT/technology related partners only as far as the recruitment process is concerned. You have a right to request the administrator to fully access, adjust, remove or limit the processing activities of your data. The consent can be withdrawn at any time and in case of breach of GDPR laws you have a right to report that to an appropriate agency. The administrator does not intend to apply technics of automated decision taking such as profiling.

    ABOUT COMPANY
    Company size: 500+
    Main location:Poland
    Seargin Sp. z o. o.
    Warsaw/Remote, Poland
    Apply
    Get similar jobs like these by email

    Similar job

    SAP CRM Consultant
    Check
    Frontend Developer Senior
    Check
    Senior Software Developer
    Check

    Job offers that might interest you

    Poland

    C++ Developer

    Check
    Poland

    SAP EDI Consultant

    Check
    Poland

    SAP MM Ariba Consultant & Project Lead

    Check
    Poland

    QA Engineer

    Check
    Poland

    Senior DevSecOps Consultant

    Check
    Poland

    IT Expert CM

    Check

    READY TO JOIN IT REVOLUTION?

    Send us a message using the contact form below.
    I'm a Client looking for an IT Expert or a Professional Team
    I'm an IT Expert looking for a great job / project opportunity