Application Managed Services in accordance with ITIL standards

Supporting, maintaining, and enhancing your software landscape can tie up considerable resources, leaving less time and capital for innovation.  With offered Managed Services, you can reduce the cost of managing your software and free up resources for value-adding activities that help you increase operational efficiency and optimize business performance. Seargin Application Managed Services include the following basic service offerings:

• Incident management and service request fulfilment,
• Problem management,
• Proactive solution maintenance including software patches for installed software,
• Remote operations centre for 24/7/365 insight into solution health, prevention of service disruption, and real-time error handling and service restoration.

Our Application Managed Services handle the daily tasks that enable your business users to get the most from your applications. We support continuous improvement initiatives by providing the expertise to implement changes and enhancements, such as incorporating new processes, adding a reporting function, or integrating new applications due to a merger. By selectively augmenting the management of your applications with our services, you can improve service quality and generate measurable savings. Application Managed Services give your company what it urgently needs in today’s dynamic markets: the ability to respond quickly and flexibly to changing business requirements.