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Application Support with French and Portuguese / Italian
Company name: Seargin Sp. z o.o.
Company size: 500+ people
Junior
Professional
Senior
Wrocław, Poland
Job Specification

Website seargin_ Seargin Sp. z o.o.

THE ELITE OF TOP IT EXPERTS

Seargin is looking for an Application Support with French and Portuguese / Italian

  • Position: Application Support with French and Portuguese / Italian
  • Technologies: Microsoft, Networks, Active Directory
  • Localization: Wrocław
  • Area: Project
  • Form of employment: B2B
  • Experience Level: Professional

Main tasks for the Application Support with French and Portuguese / Italian will be:
  • Performing application root cause analysis and problem investigation;
  • Changing and improving activities that make the application more efficient and/or reduce operation or maintenance cost;
  • Improving efficiency;
  • Receiving (Answering phone calls from end users) and registering Service Requests (SR):
    • Trouble shooting and resolution of SR’s;
    • Transferring SR’s to other Support Groups (SG);
    • Keeping track of and follow up of SR’s transferred to other SG;
    • Informing users as to the progress of SR’s;
    • Being responsible for the Team SR’s;
  • Maintaining direct contact with users and customers from Regions: EMEA;
  • Solving problems that appear in Dealer’s and Workshop’s applications.

The Candidate should have:
  • Knowledge of Microsoft environment and networking principals;
  • Analytical ability to troubleshoot complex incidents;
  • General IT knowledge as a base to quick learn and support large number of business applications;
  • Team-oriented, detail-oriented, efficient and solution-oriented attitude;
  • Superb analytical and problem solving skills;
  • Excellent communication and interpersonal skills;
  • Flexibility and ability to work independently and in a team;
  • Great English, French and Italian/Portuguese skills (written and spoken).

It would be a plus if the Candidate had: 
  • Knowledge of Spanish language;
  • Understanding of Active Directory (PC Environment).

The Candidate can expect:
  • B2B Contract;
  • Challenging job in an international and multilingual environment;
  • Professional development;
  • Attractive, competitive compensation.

If you meet requirements described above, please send your application in English (.doc) at aleksandra.groszek@seargin.com stating the name of the position in a subject and/or call +(48) 666 087 691.

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"I hereby give consent for my personal data included in my application to be processed by Seargin Sp. z o. o. for the purposes of a future recruitment processes under the Personal Data Protection Act. I provide my personal data voluntarily understanding that without it a proper recruitment process is deemed impossible.
Your personal data is processed by Seargin Sp. z o.o. Data protection inspector can be reached via email address RODO@Seargin.com.
Your data can be made available to IT/technology related partners only as far as the recruitment process is concerned. You have a right to request the administrator to fully access, adjust, remove or limit the processing activities of your data. The consent can be withdrew at any time and in case of breach of GDPR laws you have a right to report that to an appropriate agency. Administrator does not intend to apply technics of automated decision taking such as profiling."

ABOUT COMPANY
Company size: 500+
Main location:Poland
Seargin Sp. z o.o.
Wrocław, Poland
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