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Code of conduct

Seargin is built by people. People full of passion, commitment and determination. This enables us to provide services of the highest quality. Our work determines continuous development and the search for new solutions, but one thing remains unchanged – our values. No matter what demands are placed on us, our activities always remain ethical and transparent. We believe in relationships based on trust and mutual respect. 

We believe that dealing with integrity promotes a culture that fosters innovation and success for all of us. We remain faithful to our principles and strive to ensure that our actions are beneficial to our employees, associates, contractors and suppliers. By adhering to the Code of Conduct, we put our values into practice.
Seargin requests its personnel, subcontractors and suppliers to share the principles which are expressed in the Code of Conduct.
Seargin thanks you for being part of our quest.

President of Management Board
Jakub Wojewski

The Purpose

The purpose of this document is to list core values applied by Seargin sp. z o.o. (“we”, “us”, “our”) and required from our personnel and our suppliers, increase the quality of services offered by us, to ensure the values and principles presented in this document are respected both by us, by our personnel and by our suppliers, to help building our professional image and reputation worldwide and to ensure satisfaction of our customers   

If you are a member of our personnel or our supplier, we ask you to help us reach the abovementioned purpose by respecting the principles described in this document.

In case of any doubts regarding the content of this document or any things you would like to report to us, please contact us by email at info@seargin.com.

Applicability and significance

This document is applicable to you and you are required to respect it if you are a member of our personnel (regardless if you are our employee, contractor, self-employed consultant or otherwise) or supplier of ours.

If you are an employee, other personnel member or supplier of ours, you must respect the values and principles presented herein.

We believe that this document includes values and principles which should be universally and unconditionally accepted and respected. Any violations of principles included herein will be considered as a sufficient and important reason for us to terminate our legal relationship with you.

Compliance with laws

We prioritize compliance with applicable laws, and we expect you to do the same. This encompasses various legal areas, such as labor law, contract law, criminal law, unfair competition laws, intellectual property laws, anti-money laundering laws, personal data protection laws, tax laws, sanctions, and export controls.

Within Seargin, transparent reporting of all financial transactions is mandatory. Your conduct matters not only during our collaboration but also extends to when you conclude your work. Misconduct, including activities such as driving under the influence, abuse, theft, harassment, and trolling, may lead to the termination of our cooperation, if legally permissible, even if these actions are unrelated to our professional relationship.

Human rights

We primarily operate in countries where a strong foundation for human rights is ingrained in the legal system and collective consciousness, a longstanding and inherent aspect.

It is our expectation that our business partners share the same commitment, and we refrain from engaging with suppliers who, in our reasonable judgment, fail to ensure respect for human rights.

Hence, we mandate our suppliers to:

– Adhere to all applicable laws and international conventions concerning human rights protection, encompassing the International Convention on the Elimination of All Forms of Racial Discrimination, International Covenant on Civil and Political Rights, International Covenant on Economic, Social and Cultural Rights, Convention on the Elimination of All Forms of Discrimination against Women, Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment, Convention on the Rights of the Child, International Convention on the Protection of the Rights of All Migrant Workers and Members of Their Families, Convention on the Rights of Persons with Disabilities, and International Convention for the Protection of All Persons from Enforced Disappearance.
– Advocate for equality and diversity.
– Uphold sustainability.
– Combat all forms of discrimination, harassment, abuse, torture, and slavery.
– Refrain from employing forced and child labor.
– Engage exclusively with suppliers who comply with the aforementioned laws and principles.

Privacy and confidentiality

As of May 25th, 2018 General Data Protection Regulation commits us to apply stringent standards of protection of privacy. We process personal data only when entitled to do so, to the extent legally permitted and for the purposes clearly defined to data subjects.

We apply adequate organizational and technological security measures in order to ensure confidentiality, accessibility and integrity of personal data processed by us.

Not only personal data are meticulously protected by us. We apply the same standards of confidentiality to confidential information of our customers and ours. We provide services for globally recognized corporations, including pharmaceutical and financial ones, to whom confidentiality of information is of a paramount importance.

As of January 2022 we are ISO 27001 certified.

When working with us or for us, you must treat privacy and confidentiality of information as we do – as something absolutely crucial.

Discrimination, mobbing, and employees‘ rights

Fair treatment of our personnel is something we regard as our moral and legal duty.

We strongly believe that our success depends on people who work for us and with us. Best policies and technology will not suffice when people do not apply them and are not motivated to give their best.

It is so critical then that you and people around you, who work for us or with us, feel safe and know they are treated fairly.

We provide trainings and competitive salary to our employees.

Any manifestations of violence, abuse, contempt in our working environment are banned and will be met with our firm response.

When you are responsible for making any sort of decisions regarding our personnel, you must comply with all applicable laws and our internal policies (including anti- discrimination and anti-mobbing policies implemented by us) and assess people only based on merit, not any sort of prejudice.

If you are our external supplier, we expect the same attitude and responsibility from you in respect to your personnel.

Limitation of environmental impact

We firmly acknowledge that acknowledging the adverse human impact on our environment is essential for maintaining good conscience. Both scientific expertise and our firsthand experiences reveal the undeniable changes occurring in our climate and the considerable challenges that accompany these shifts.

Recognizing that caring for our planet is a shared responsibility, we are obligated to exert our best efforts to mitigate our environmental impact. This commitment extends to both organizational and personal levels. We, and we expect the same from you, pledge to adhere to the following fundamental guidelines:

– Sort and recycle waste whenever possible.
– Avoid littering.
– Minimize food waste.
– Turn off lights and electronic devices when no longer needed.
– Utilize power-saving devices.
– Print only when absolutely necessary, and when printing is essential, opt for black and white.
– Utilize natural light whenever feasible.
– Opt for public transportation when practical.
– Limit air travel.
– Conserve water.
– Use toilet and kitchen appliances responsibly.
– Whenever a reasonable alternative is available, avoid using substances harmful to the environment.
– Reduce the use of plastic.

Corporate social responsibility

Our aspirations and our thinking are global, yet we appreciate and value our local environment.

We are made of people and for the people, thus we believe that when our local communities will thrive, we will thrive too. Therefore, we want them to take part in our success.

We engage in charity, we try to help local orphanages, cooperate with educational facilities, involve the disabled.

We try to create a multicultural environment, free from prejudice – not only within our organization, but also within our local communities.

We expect the same attitude from you. Involve, your actions matter.

Financial transparency

Each responsible business must take care not only of the people and the environment but also of the numbers. And the numbers must be healthy, true and transparent.

We are systematically audited and controlled, both internally – by our audit and controlling departments – as well as externally – by renowned audit firms.

We pay our liabilities on time, we always reflect true nature and extent of any financial operation in our books.

We pay great attention to any legal and fiscal obligations incumbent upon us. Our finances is the one and only area where we keep our creativity at bay.

We require you to do the same.

Fair competition

Our market standing is a result of expertise and hard work, not any form of unfair conduct. We firmly believe in the triumph of quality, which stands as the primary—if not sole—reason why clients choose to collaborate with us.

Unfair competition is something we reject outright. Specifically, we refrain from:

– Disseminating false information about ourselves or competitors.
– Engaging in any forms of espionage.
– Soliciting competitors‘ personnel or customers, except by presenting our offers in a legal and fair manner, without using illegally obtained information or violating any contractual obligations.
– Offering products or services beyond our capability to deliver.
– Participating in agreements aimed at excluding any competitors from the market.
– Engaging in illegal pricing arrangements.
– Bribing anyone in any form.

We expect and require you to uphold the same principles.

Equal treatment

As stressed out in Chapter 6 [Discrimination, mobbing and employees’ rights] of this document, we believe in importance of equal treatment of our personnel.

The principle of equal treatment must however apply also in any business relations with our customers and our suppliers.

Firstly, we treat our customers similarly in similar circumstances. We do not favor one customer at the cost of any other client. We always put everything we got to meet our contractual responsibilities and to make our customers happy.

Secondly, we do not exclude any suppliers without important and reasonable cause, such as: bad financial standing, insufficient expertise or insufficient warranties regarding information security.

We value the suppliers who already proved reliable and like to source close to us, but if you offer services we need and are assessed as reliable enough, we will always consider your offer, without any kind of prejudice. We will treat you the same way as your competition and we will not use any superficial requirements to block awarding you with an order.

As our supplier you can depend on us as a reliable customer who pays on time. To consolidate your financial liquidity we will not expect you to agree to unfavorable payment terms. If not reasonably justified in extraordinary circumstances and allowed by applicable law, we will not expect you to agree on a payment date longer than 30 days from receipt of a valid and correct invoice issued by you.

Gifts policy

This chapter serves as an extension of the previous one, emphasizing our firm stance against bribery and our belief that achieving success through personal gain is not an ethical approach to business.

When engaging in any form of gift-giving or covering expenses, it’s crucial to keep in mind the following considerations:

– Your gesture should be reasonably and culturally justified, such as paying for a guest’s coffee during a business meeting arranged by you in a restaurant.
– Your gesture should not embarrass anyone, avoiding situations where the recipient might feel obligated to reciprocate or be offended.
– Your gesture should be modest, limiting offerings to what is reasonably justified by circumstances, like offering coffee in a restaurant for a business discussion rather than an expensive bottle of wine unless part of a larger, corporately agreed-upon business meal.

Seargin is committed to safeguarding the health and well-being of its employees and ensuring fair treatment for all.

It’s important to recognize that our customers may have their own gifting policies, differing from ours, and we are dedicated to respecting them. Therefore, any gift you plan to offer must align with both our policies and those imposed by our clients.

Under no circumstances should you provide personal gain to any public officer, as this could likely constitute a crime.

If you are our supplier, adherence to these principles is mandatory. Note that we neither expect nor grant any form of business advantage in return for gifts.

Avoiding conflicting interests

As stressed out in Chapter 6 [Discrimination, mobbing and employees’ rights] of this
document, we believe in importance of equal treatment of our personnel.

The principle of equal treatment must however apply also in any business relations with our customers and our suppliers.

Firstly, we treat our customers similarly in similar circumstances. We do not favor one customer at the cost of any other client. We always put everything we got to meet our contractual responsibilities and to make our customers happy.

Secondly, we do not exclude any suppliers without important and reasonable cause, such as: bad financial standing, insufficient expertise or insufficient warranties regarding information security.

We value the suppliers who already proved reliable and like to source close to us, but if you offer services we need and are assessed as reliable enough, we will always consider your offer, without any kind of prejudice. We will treat you the same way as your competition and we will not use any superficial requirements to block awarding you with an order.

As our supplier you can depend on us as a reliable customer who pays on time. To consolidate your financial liquidity we will not expect you to agree to unfavorable payment terms. If not reasonably justified in extraordinary circumstances and allowed by applicable law, we will not expect you to agree on a payment date longer than 30 days from receipt of a valid and correct invoice issued by you.

Decency

As may it sound like a cliché, we require overall decency from you.

You should treat your employees, coworkers, subordinates, supervisors, customers and anyone else with basic human decency.

Each time you work with us or for us, you must remember that your actions and overall attitude reflect on us. We want to be associated with professionalism, reliability, transparency and basic human kindness which should accompany any doings of ours and yours.

You should remember that you work with people just like you and they are affected by your actions. Try to make their lives better, or just easier, when working with them.

Be a person you would like to work with.

Ready to elevate your business? Let’s start the conversation.

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