Seargin

Call Center Automation Developer

Careers At Seargin

Break into the IT industry without coding or tech skills and join teams working on international projects.

Call Center Automation Developer

Seargin is a dynamic multinational tech company operating in 50 countries. At Seargin, we drive innovation and create projects that shape the future and greatly enhance the quality of life. You will find our solutions in the space industry, supporting scientists in the development of cancer drugs, and implementing innovative technological solutions for industrial clients worldwide. These are just some of the areas in which we operate.

Position:

Call Center Automation Developer

Location:

Remote

Country:

European Union

Form of employment:

B2B

Experience level:

Senior

Responsibilities:

  • Call Center Implementation

    Design and implement Genesys-based call centers (routing, automations, analytics etc)

  • Automation Design

    Design automation tasks and solutions in our customer service call center

  • Digitization Strategy

    Define the digitization strategy to improve the customer service experience and operational efficiency

  • Operations Analysis

    Analyze operations and business practices to determine automation opportunities

  • Call Center Automation

    Play a pivotal role in enhancing call center operations through automation, implementing AI software to improve service and reduce inefficiencies

  • Stakeholder Collaboration

    Work with key stakeholders to develop end-to-end automation solutions tailored to specific business needs

  • System Monitoring

    Continuously monitor system health and performance, ensuring high reliability and optimum performance for the end users

  • Issue Resolution

    Analyze, address and resolve automation failures and defects in a timely manner

  • Project Updates

    Participate in project meetings to provide status and updates on project timelines, resources, and risks

What we offer

Requirements:

Apply & join the team




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    Proficy/Microsoft Server Consultant

    Careers At Seargin

    Break into the IT industry without coding or tech skills and join teams working on international projects.

    Proficy/Microsoft Server Consultant

    Seargin is a dynamic multinational tech company operating in 50 countries. At Seargin, we drive innovation and create projects that shape the future and greatly enhance the quality of life. You will find our solutions in the space industry, supporting scientists in the development of cancer drugs, and implementing innovative technological solutions for industrial clients worldwide. These are just some of the areas in which we operate.

    Position:

    Proficy/Microsoft Server Consultant

    Location:

    Remote

    Country:

    European Union

    Form of employment:

    B2B

    Experience level:

    Senior

    Responsibilities:

    • System Configuration and Optimization

      Configure and optimize Proficy and Microsoft server environments to ensure optimal performance and reliability, including fine-tuning server settings and resource allocation

    • Troubleshooting and Issue Resolution

      Identify and resolve technical issues and errors within Proficy and Microsoft server systems, utilizing diagnostic tools and methodologies to minimize downtime and maintain system integrity

    • Security Management

      Implement and manage security protocols and measures within Proficy and Microsoft server environments, including user access controls, data encryption, and system hardening to safeguard against potential threats and breaches

    • Upgrade and Migration Planning

      Plan and execute upgrades and migrations of Proficy and Microsoft server software and infrastructure, ensuring smooth transitions and minimal disruption to operations

    • Documentation and Reporting

      Maintain comprehensive documentation of server configurations, changes, and troubleshooting procedures, and generate regular reports on system performance and status for stakeholders

    • Client Support and Training

      Provide technical support to clients regarding Proficy and Microsoft server systems, including troubleshooting assistance, guidance on best practices, and training sessions to enhance user proficiency and system utilization

    What we offer

    Requirements:

    • Proficy Plant Applications Expertise

      Proficient in Proficy Plant Applications, Version 2021 and above, including configuration of calculation variables, services, log files, and model configurations

    • Industrial Connectivity Mastery

      Experience with Proficy Industrial Gateway Server (IGS) 2021 and above or Kepware, ensuring seamless integration with industrial equipment and systems

    • Proficy Historian Data Management

      Proficient in Proficy Historian, Version 2021 and above, including configuration of collectors and coding for calculation collectors, ensuring accurate and efficient historical data storage and retrieval

    • Web Client and Thick Client Deployment

      Ability to deploy and manage Proficy Web Client – Enterprise (Docker) and Standard versions 2021 and above, as well as Proficy Thick clients, Version 2021 and above, for comprehensive access to plant data and operations

    • Database Administration

      Proficiency in Microsoft SQL Server 2008 and above, including TSQL experience for executing queries, managing tables and views, and understanding Proficy Plant Application table structures for effective data management

    • IoT Integration

      Experience with PTC Thingworx installation and upgrades, facilitating seamless integration of IoT devices and data into plant operations

    • Server and Network Administration

      Proficiency in Windows Server 2019 and above general administration, along with network knowledge, ensuring stable and secure operation of plant applications and systems

    • System Security and OS Familiarity

      Familiarity with Windows Active Directory, RedHat 7.8 and 8.2, or Ubuntu 18.X, ensuring robust security measures and efficient operation across different operating environments

    Apply & join the team




      Ready to elevate your business? Let’s start the conversation.

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      Data Pipeline Designer

      Careers At Seargin

      Break into the IT industry without coding or tech skills and join teams working on international projects.

      Data Pipeline Designer

      Seargin is a dynamic multinational tech company operating in 50 countries. At Seargin, we drive innovation and create projects that shape the future and greatly enhance the quality of life. You will find our solutions in the space industry, supporting scientists in the development of cancer drugs, and implementing innovative technological solutions for industrial clients worldwide. These are just some of the areas in which we operate.

      Position:

      Data Pipeline Designer

      Location:

      Remote

      Country:

      European Union

      Form of employment:

      B2B

      Experience level:

      Mid

      Responsibilities:

      • Data Pipeline Development

        Developing data pipelines that integrate NLP techniques to process medical data efficiently. This involves designing, implementing, and optimizing pipelines for handling large volumes of data

      • Terminology Management

        Designing and developing systems for managing medical terminologies, mappings, and crosswalks. This includes ensuring the accuracy and consistency of terminologies used within the data pipelines

      • Validation and Testing

        Conducting validation and testing procedures to ensure the reliability and effectiveness of NLP algorithms and terminologies integrated into the data pipelines. This may involve collaborating with terminologists and other stakeholders to validate the accuracy of extracted information

      • Collaboration

        Collaborating with various stakeholders including terminologists, medical informatics architects, data engineers, RWD (Real World Data) analytics engineers, and solution architects. This collaboration aims to develop scalable solutions for incorporating terminologies into data pipelines effectively

      • Future Studies

        Contributing to the design and development of future studies by providing expertise in NLP techniques and data pipeline development. This may involve researching and implementing innovative approaches to extract insights from medical data

      What we offer

      Requirements:

      • Programming Proficiency

        Bachelor's or Master's degree in computer science, data science, or informatics. Proficiency in Python (numpy, pandas, etc.) or R programming languages for data analysis and manipulation

      • Database Skills

        Hands-on experience with healthcare data. Strong skills in SQL for querying and manipulating databases

      • Disease Area Expertise

        In-depth knowledge in at least one of the following disease areas: oncology, neurology, immunology, infectious diseases, ophthalmology, cardiovascular, and metabolism

      • Real-World Data Experience

        Familiarity with real-world data, particularly OMOP (Observational Medical Outcomes Partnership), including data structure and usage

      • Terminology Integration

        Experience in terminology integration, utilizing standards such as OHDSI Athena and UMLS (Unified Medical Language System) for data standardization and interoperability

      • Proficiency in English

        Good English communication skills (B2 level)

      • Semantic Web Technologies (Preferred)

        List ContentKnowledge or experience with semantic web technologies such as SPARQL, RDF, OWL, and Turtle, to enhance data querying and integration capabilities

      Apply & join the team




        Ready to elevate your business? Let’s start the conversation.

        Reach out to learn more

        Data Specialist

        Careers At Seargin

        Break into the IT industry without coding or tech skills and join teams working on international projects.

        Data Specialist

        Seargin is a dynamic multinational tech company operating in 50 countries. At Seargin, we drive innovation and create projects that shape the future and greatly enhance the quality of life. You will find our solutions in the space industry, supporting scientists in the development of cancer drugs, and implementing innovative technological solutions for industrial clients worldwide. These are just some of the areas in which we operate.

        Position:

        Data Specialist

        Location:

        Remote

        Country:

        European Union

        Experience level:

        Mid

        Form of employment:

        B2B

        Responsibilities:

        • Terminology Standardization

          Develop and define standard approaches for terminology across various projects including INTONATE and document pipelines.

        • Terminology Mapping

          Map source data concepts to Common Data Models (CDM) and standard terminologies ensuring accurate data representations.

        • System Integration

          Facilitate the integration of terminology systems to enhance data accessibility and interoperability.

        • Team Collaboration

          Work closely with internal teams to ensure alignment and coherence in terminology management practices.

        • Communication and Requirements Gathering

          Lead communications and effectively gather requirements from stakeholders to guide system enhancements and troubleshooting.

        • Analysis and Reporting

          Prepare reports and analyses that aid in decision-making based on data and improve business processes.

        What we offer:

        Requirements:

        • Data Management Expertise

          A general understanding of key data management areas including Master Data Management, Metadata Management, Data Modeling, and Data Warehousing.

        • Technical Proficiency

          Practical knowledge of SQL and experience with relational databases. Hands-on experience with at least one major MDM, DQ, or Metadata technology (e.g., Informatica MDM, IBM InfoSphere, Talend, Informatica Data Quality, Collibra).

        • Analytical Skills

          Strong analytical capabilities to solve complex data issues.

        • Communication

          Excellent communication skills with proficiency in English at least at the B2 level.

        • Agile Methodology

          Understanding of Agile methodologies to adapt to dynamic project requirements.

        Apply & join the team




          Ready to elevate your business? Let’s start the conversation.

          Reach out to learn more

          Data Management Specialist

          Careers At Seargin

          Break into the IT industry without coding or tech skills and join teams working on international projects.

          Data Management Specialist

          Seargin is a dynamic multinational tech company operating in 50 countries. At Seargin, we drive innovation and create projects that shape the future and greatly enhance the quality of life. You will find our solutions in the space industry, supporting scientists in the development of cancer drugs, and implementing innovative technological solutions for industrial clients worldwide. These are just some of the areas in which we operate.

          Position:

          Data Management Specialist

          Location:

          Remote

          Country:

          European Union

          Form of employment:

          B2B

          Experience level:

          Mid

          Responsibilities:

          What we offer

          Requirements:

          Additional requirements

          • Advanced Degree

            Bachelor's or Master's in computer science, data science, or informatics

          • Specialized Knowledge

            Hands-on experience with healthcare data. Familiarity with at least one of the following disease areas: oncology, neurology, immunology, infectious diseases, ophthalmology, cardiovascular and metabolism

          • Data Handling Skills

            Proficiency in working with real-world data, particularly OMOP. Experience with terminology integration, including OHDSI Athena and UMLS

          • Programming Proficiency

            Strong skills in Python (numpy, pandas, etc.) or R. Competence in SQL for data manipulation and querying

          • Additional Preferred Skills

            Experience with semantic web technologies such as SPARQL, RDF, OWL, Turtle

          Apply & join the team




            Ready to elevate your business? Let’s start the conversation.

            Reach out to learn more

            Healthcare Data Scientist 

            Careers At Seargin

            Break into the IT industry without coding or tech skills and join teams working on international projects.

             Healthcare Data Scientist 

            Seargin is a dynamic multinational tech company operating in 50 countries. At Seargin, we drive innovation and create projects that shape the future and greatly enhance the quality of life. You will find our solutions in the space industry, supporting scientists in the development of cancer drugs, and implementing innovative technological solutions for industrial clients worldwide. These are just some of the areas in which we operate.

            Position:

             Healthcare Data Scientist 

            Location:

            Remote

            Country:

            European Union

            Form of employment:

            B2B

            Experience level:

            Mid

            Responsibilities:

            What we offer

            Requirements:

            Additional requirements

            Apply & join the team




              Ready to elevate your business? Let’s start the conversation.

              Reach out to learn more

              Data Manager

              Careers At Seargin

              Break into the IT industry without coding or tech skills and join teams working on international projects.

              Data Manager

              Seargin is a dynamic multinational tech company operating in 50 countries. At Seargin, we drive innovation and create projects that shape the future and greatly enhance the quality of life. You will find our solutions in the space industry, supporting scientists in the development of cancer drugs, and implementing innovative technological solutions for industrial clients worldwide. These are just some of the areas in which we operate.

              Position:

              Data Manager

              Location:

              Remote

              Country:

              European Union

              Experience level:

              Mid

              Form of employment:

              B2B

              Your Role and Responsibilities:

              • Data Management

                Oversee the collection, storage, and protection of data to ensure its availability, consistency, and security.

              • Data Quality Maintenance

                Monitor and maintain high data quality through regular audits, cleansing, and verification processes.

              • Policy Development and Implementation

                Create and implement data management policies, procedures, and standards that comply with regulatory requirements and business needs

              • User Support and Training

                Train users on best practices for data management and provide support in resolving data-related issues.

              • Collaboration with Other Departments

                Work with IT, security, legal, and business departments to ensure data coherence and effective utilization across the organization.

              • Analysis and Reporting

                Prepare reports and analyses that aid in decision-making based on data and improve business processes.

              What we offer:

              Requirements:

              Nice to have:

              Apply & join the team




                Ready to elevate your business? Let’s start the conversation.

                Reach out to learn more

                Data Manager

                Careers At Seargin

                Break into the IT industry without coding or tech skills and join teams working on international projects.

                Data Manager

                Seargin is a dynamic multinational tech company operating in 50 countries. At Seargin, we drive innovation and create projects that shape the future and greatly enhance the quality of life. You will find our solutions in the space industry, supporting scientists in the development of cancer drugs, and implementing innovative technological solutions for industrial clients worldwide. These are just some of the areas in which we operate.

                Position:

                Data Manager

                Location:

                Remote

                Country:

                European Union

                Form of employment:

                B2B

                Experience level:

                Mid

                Responsibilities:

                • End-to-End Data Solution Design

                  Complement solution and data architecture to design comprehensive end-to-end data solutions

                • Semantic Interoperability Focus

                  Ensure a strong focus on semantic interoperability and harmonization of clinical information systems for both transactional and analytical use cases

                • Data Standards Identification

                  Identify appropriate data standards such as HL7 v2/3, SMART-on-FHIR, etc., aligning them with project requirements

                • Data Model Selection

                  Select suitable data models (e.g., OMOP, FHIR, etc.) to support effective data representation and analysis

                • Terminology Services Integration

                  Integrate terminology services (e.g., RTS) to facilitate standardized data representation and communication

                • System Development

                  Design and develop systems for managing terminologies, mappings, and crosswalks to ensure data consistency and accuracy

                • Validation and Testing

                  Implement validation and testing procedures to ensure the reliability and functionality of developed systems

                • EDC Platform Standardization Support

                  Provide support for the assessment, selection, and implementation of data standards to standardize the Evidens Platform (EDC)

                • Collaboration

                  Collaborate with stakeholders to understand requirements and align solutions with organizational strategies

                • Documentation

                  Document assessments, selections, and implementation processes for future reference and reporting purposes

                What we offer

                Requirements

                Apply & join the team




                  Ready to elevate your business? Let’s start the conversation.

                  Reach out to learn more

                  Python/JS developer with DevOps flavour

                  Careers At Seargin

                  Break into the IT industry without coding or tech skills and join teams working on international projects.

                  Python/JS developer with DevOps flavour

                  Seargin is a dynamic multinational tech company operating in 50 countries. At Seargin, we drive innovation and create projects that shape the future and greatly enhance the quality of life. You will find our solutions in the space industry, supporting scientists in the development of cancer drugs, and implementing innovative technological solutions for industrial clients worldwide. These are just some of the areas in which we operate.

                  Position:

                  Python/JS developer with DevOps flavour

                  Location:

                  Remote

                  Country:

                  European Union

                  Form of employment:

                  B2B

                  Experience level:

                  Senior

                  Responsibilities:

                  What we offer

                  Requirements:

                  • Python

                    Proficiency in Python is essential, as it is the primary programming language used for backend development

                  • Git

                    Proficient use of version control systems, specifically Git, to manage code changes and collaboration

                  • Python Web Frameworks

                    Experience with popular Python web frameworks such as Flask or FastAPI is crucial for developing backend services

                  • SQL Serve

                    Knowledge of relational databases, particularly SQL Server, to handle data storage and retrieval

                  • Microsoft Azure

                    Experience working in a cloud environment, specifically Microsoft Azure, including familiarity with Azure DevOps, Azure App Service, and Azure Functions

                  • CI/CD Pipelines

                    Experience with continuous integration and continuous deployment pipelines for automated build, testing, and deployment

                  • Agile Environment

                    Ability to work in an agile development environment, which involves frequent updates and iterations of the software

                  • Test-Driven Development (TDD)

                    Ability to write unit tests and practice TDD to ensure the quality and functionality of the code

                  • Documentation Skill

                    Ability to write clear and comprehensive documentation for code and APIs, which helps in maintaining code quality and team collaboration

                  Apply & join the team




                    Ready to elevate your business? Let’s start the conversation.

                    Reach out to learn more

                    Scrum Master

                    Careers At Seargin

                    Break into the IT industry without coding or tech skills and join teams working on international projects.

                    Scrum Master

                    Seargin is a dynamic multinational tech company operating in 50 countries. At Seargin, we drive innovation and create projects that shape the future and greatly enhance the quality of life. You will find our solutions in the space industry, supporting scientists in the development of cancer drugs, and implementing innovative technological solutions for industrial clients worldwide. These are just some of the areas in which we operate.

                    Position:

                    Scrum Master

                    Location:

                    Remote

                    Country:

                    European Union

                    Form of employment:

                    B2B

                    Responsibilities:

                    • Facilitating Scrum Ceremonies

                      Ensuring that all Scrum meetings (e.g., daily scrum, sprint planning, sprint review, sprint retrospective) are effective and focused on purpose.

                    • Supporting the Scrum Team

                      Assisting the team in removing impediments that might affect their productivity.

                    • Education and Coaching

                      Teaching and supporting team members in Scrum and Agile practices to enhance team performance and efficiency

                    • Shielding the Team

                      Protecting the team from external interruptions and distractions to maintain focus on project goals.

                    • Promoting Continuous Improvement

                      Encouraging the team to continuously improve their processes and work through regular feedback and retrospectives.

                    • Application Management

                      Oversee applications regarding their ongoing maintenance and prepare execution documentation.

                    Requirements:

                    • Agile Mastery

                      Proven background as a Scrum Master, with solid skills in backlog management and agile practices.

                    • Azure DevOps and Data Modeling

                      Knowledge of Azure DevOps is advantageous; substantial experience with data modeling including conceptual, logical, and data domains.

                    • Strategic Discussions

                      Active participation and facilitation of high-level discussions related to data governance and modeling.

                    • Governance and Data Mesh

                      In-depth understanding of distributed or federated governance models and Data Mesh principles.

                    • Cross-Team Collaboration

                      Ability to work cooperatively with various product teams and stakeholders, providing input and collaborating on data governance.

                    • Flexible Mindset

                      Capability to adapt to continuous changes and diverse team dynamics, including managing varying opinions and initiating improvements in work methods.

                    • ITSM/ITIL Expertise

                      Familiarity with IT Service Management and ITIL frameworks, contributing to the establishment of service models and release processes.

                    • Project Delivery and Service Model

                      Collaboration on the data management tool team to establish runtime service models and manage versioned releases.

                    • Support and Feedback Systems

                      Development of support models and feedback mechanisms to aid the future phases of glossary and data models as projects advance towards production.

                    What we offer:

                    Apply & join the team




                      Ready to elevate your business? Let’s start the conversation.

                      Reach out to learn more