Seargin

Careers At Seargin

Break into the IT industry without coding or tech skills and join teams working on international projects.

Media Specialist

Seargin is a dynamic multinational tech company operating in 50 countries. At Seargin, we drive innovation and create projects that shape the future and greatly enhance the quality of life. You will find our solutions in the space industry, supporting scientists in the development of cancer drugs, and implementing innovative technological solutions for industrial clients worldwide. These are just some of the areas in which we operate.

Position:

Media Specialist

Location:

Remote

Country:

UE

Form of employment:

B2B

Experience level:

Mid

Responsibilities:

  • Core Team Provision for Backlog and Enhancements

    Provide a dedicated team to address backlog items and enhancements on Sprinklr, Google Marketing Platforms, social channels, and their integrations .

  • Account Creation and Access Management

    Manage account creation, access control, integration of ad accounts within portfolios, and the setup of dashboards, reporting consultancy, and adverse event monitoring for Sprinklr and Google Marketing Platforms.

  • Platform Setup and Social Media Management Support

    Support the setup and management of platforms, including the environment configuration, while assisting the Social Media Management team with ongoing tasks

  • Sprinklr Integration and Management

    Manage and integrate Sprinklr for social media operations by configuring user access, setting up data source integrations, creating dashboards, and providing ongoing support.

  • Rules Engine Management in Sprinklr

    Oversee the rules engine in Sprinklr, managing automation and social media interaction behaviors across inbound/outbound channels, campaigns, digital asset management, social listening, and queue management.

  • Adverse Event Monitoring System Setup

    Set up and maintain monitoring systems for Account Executives (AEs) to provide them with the tools and data needed for effective customer engagement and social interaction management.

  • Social Media Strategy Optimization

    Work on improving the social media strategy by implementing best practices, utilizing campaign tracking (CC Tracker/UTM tracking), understanding pixel roles, and employing retargeting strategies.

  • Third-Party API Integration Facilitation

    Enable API integrations with third-party platforms such as Orange Logic, SMFC, WhatsApp, and others to enhance your social media strategy by facilitating seamless data exchange

  • Participation in Data Ingestion Initiatives

    Support data ingestion initiatives, ensuring efficient ingestion of relevant data into Azure Data Lake for enhanced data management and analytics

  • Azure Data Lake Ingestion Support

    Assist in ingesting data into Azure Data Lake, providing a secure and scalable storage solution for data management

  • Engagement with Media Agencies and Brand Managers

    Collaborate with media agencies and brand managers, as needed, to ensure that all assets comply with standard operating procedures and internal standards.

  • Google and WhatsApp Account Administration

    Create and manage Google Analytics API keys, administer Google Cloud and Google Analytics access controls, and facilitate WhatsApp account creation and integration as part of the META ecosystem

What we offer

Requirements:

  • Experience with Sprinklr and Google Marketing Platforms

    Candidates must have extensive hands-on experience working with Sprinklr and Google Marketing Platforms for system configuration and administration

  • Java Programming Expertise

    Proficiency in Java is essential to write code, scripts, and rules on platforms such as Sprinklr and Google Marketing Platforms to ensure proper system setup and automation

  • API Integration Experience

    Strong experience in API integration, including setting up and maintaining connections between Sprinklr, Google Marketing Platforms, and third-party tools like Orange Logic, WhatsApp, and SMFC

  • System Configuration Skills

    Ability to configure platforms such as Facebook Business Manager, Google Tag Manager, and Sprinklr, ensuring seamless platform setup and integration across social and marketing channels

  • Scripting and Automation Abilities

    Candidates must be capable of writing scripts and setting up automation rules for tasks like social media management, reporting, and data ingestion processes

  • Knowledge of Azure Data Lake

    Experience with Azure Data Lake for data ingestion and management, ensuring data is securely stored and can be efficiently accessed for analytics

  • Adverse Event Monitoring Setup

    Familiarity with setting up adverse event monitoring systems in Sprinklr to provide Account Executives (AEs) with necessary tools for customer engagement and social interactions

  • Custom Dashboard Creation

    Ability to create and configure custom dashboards on Sprinklr and Google Marketing Platforms, tailored for social media management and performance reporting

  • Access Control and User Management

    Experience in managing user access and permissions within Sprinklr, Google Marketing Platforms, and related tools to ensure data and operational security.

  • Social Media Platform Integrations

    Understanding of social media platform integration, particularly integrating Sprinklr with other social channels for efficient social media management

  • Strong Problem-Solving Skills

    Must possess strong analytical and problem-solving skills to troubleshoot system issues, implement fixes, and optimize platform configurations

  • Experience with Data Ingestion

    Ability to support and facilitate data ingestion from various sources, ensuring accurate and timely integration of data into systems like Azure Data Lake

  • Familiarity with Best Practices for Social Media Strategy

    Understanding of social media tracking methods such as CC Tracker/UTM tracking, retargeting strategies, and pixel configuration to enhance social media effectiveness.

  • Ability to Collaborate with Cross-Functional Teams

    Strong communication and teamwork skills to collaborate effectively with media agencies, brand managers, and internal teams for system administration and integration projects

Apply & join the team




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