Responsibilities
- Journey Optimization
- Embed analytics models into end-to-end customer journeys or business processes.
- Requirement Gathering
- Identify and document requirements to enhance customer-centric solutions.
- Stakeholder Alignment
- Collaborate with and align diverse stakeholders to achieve project goals.
- Project Leadership
- Lead workshops and meetings with senior stakeholders to ensure smooth execution.
- Marketing Integration
- Apply marketing expertise to refine customer touchpoints and communication strategies.
- Problem-Solving
- Address and resolve challenges to continuously improve processes and customer experiences.
- Technical Insight
- Understand analytics models and how they can be applied effectively in business contexts.
- Coordination
- Manage product and project activities to align with organizational objectives.
Requirements
- Customer Journey
- Proven Customer Journey expertise with a track record of improving processes and customer outcomes.
- Experience
- Experience in coordination, product management, or project management roles.
- Marketing skills
- Strong marketing skills to support journey refinement and communication strategies.
- Business analysis
- Solid business analysis capabilities to gather, interpret, and act on customer needs and data insights.
- Problem-solving
- Exceptional problem-solving skills and a proactive mindset.
- Stakeholder workshops
- Demonstrated experience leading stakeholder workshops and meetings at senior levels.
- Communication skills
- Excellent communication skills to effectively liaise with both technical and non-technical stakeholders.
- Technical understanding
- A good technical understanding of analytics models and their practical applications.
What we offer
- B2B Contract
- Employment based on a B2B contract
- Stable and Dynamic International Firm
- Employment based on a B2B contract
- Engaging Projects and Latest IT
- Chance to participate in interesting projects and work with the latest information technologies
- Competitive Rates
- Attractive remuneration rates offered.
- Renowned International Projects
- Involvement in the most prestigious international projects.
- Multisport and Private Medical Care
- Access to Multisport benefits and private healthcare services.
Work with us
Apply & join the team
Didn’t find anything for yourself? Send your CV to [email protected]