IT Managed Services

A blueprint to IT operations efficiency

With our Application Management Services, you benefit from the guidance by a dedicated trusted advisor, who will help you optimize your IT operations by channeling time and resources from operational activities to innovation.  

Our experts work with you to assess, prioritize, and manage your evolving technology landscape.

And you can rely on proven best practices and innovative methods to reduce complexity, risk, and costs across the entire lifecycle of your solutions.  

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Achieve stable operations and predictable costs.

How do you benefit from our globally scalable services?

First, our application management team is highly effective at keeping costs in check, thanks to central resources and the expertise of our technology specialists. In addition, long-term contracts allow us to calculate resources favourably and offer services at fixed prices. 

You can reduce your costs further by taking advantage of our global infrastructure and 24×7 support from service centers in Europe.

Put the breaks on costs while driving optimisation with IT Managed Services, which include:

  • Service-level agreements,
  • Service infrastructure,
  • Dedicated service manager,
  • Specialized resources,
  • Frequent periodic reports and recommendations.

Get full life cycle Application Managed Services

Application Monitoring and Support: We proactively monitor your applications, promptly identify any issues, and provide round-the-clock support to ensure uninterrupted operations. Our skilled professionals offer timely resolution, minimizing downtime and maximizing performance.
Performance Optimization: We analyze your application infrastructure, identify bottlenecks, and implement optimization strategies to enhance performance, scalability, and responsiveness. By fine-tuning your applications, we help you achieve faster load times and improved user experiences.
Security Management: Protecting your applications and data is our top priority. We implement robust security measures, including vulnerability assessments, threat monitoring, and incident response. Our proactive approach helps safeguard your applications against potential threats and ensures compliance with industry standards and regulations.
Application Upgrades and Enhancements: We stay up-to-date with the latest technological advancements and assist in seamless application upgrades and enhancements. Our experts ensure minimal disruption during the process, allowing you to leverage new features and capabilities to stay ahead in the competitive landscape.
Patch Management: We handle the timely deployment of patches and updates, addressing vulnerabilities and ensuring application stability. Our systematic approach ensures a secure and reliable application environment, minimizing the risk of security breaches.
24/7 Technical Support: Our dedicated support team is available round-the-clock to provide technical assistance and promptly address any application-related queries or concerns. We strive to maintain high customer satisfaction by delivering responsive and efficient support services.
Service Level Agreements (SLAs): We offer customizable SLAs based on your specific requirements, outlining the agreed-upon response times, resolution times, and service availability. Our SLAs ensure transparency and accountability, enabling you to measure our performance against established benchmarks.
Reporting and Analytics: We provide regular reports and analytics on application performance, security incidents, and service utilization. These insights help you make informed decisions, optimize resource allocation, and identify opportunities for improvement.
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We’ll support you from upfront advisory services through application optimization to innovation.

Application Services Advisory: Delivering a wide range of application management and development support services

Application Maintenance Services: Assisting you in defining application strategies to support their business strategies

Application Optimization and Innovation Services: Optimizing the ROI of existing applications and delivering innovation that enables targeted business outcomes.

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