Ready
to boost your career?

Support Engineer
Company name: Seargin Sp. z o. o.
Company size: 500+ people
Junior
Professional
Senior
Hybrid (Bydgoszcz) or Remote, Poland
Job Specification

Website Seargin_ Seargin Sp. z o. o.

THE ELITE OF TOP IT EXPERTS

Seargin is looking for a Support Engineer

  • Position: Support Engineer
  • Technologies: Linux/Unix, DevOps, PaaS
  • Location: Hybrid (Bydgoszcz) or Remote
  • Country: Poland
  • Area: Support
  • Form of employment: Permanent
  • Experience level: Senior

The main tasks for the Support Engineer will be:
  • Resolving problems & managing defects
  • Being a technical expert and providing solutions as part of the problem management process
  • Coordinating problem resolution with R&D and customer support teams
  • Performing acceptance tests for problem solutions, software upgrade/backup/restore/disaster recovery
  • Taking part in on-call duty service
  • Collaborating with product teams as a point of contact at a technical level
  • Lab reconfiguring and provisioning
  • Developing & maintaining documentation (methods of procedures (MOPs), FAQs, …)

The Candidate should have:
  • Good technical diagnostic/ debugging/ integrator skills
  • Eagerness to learn quickly about multi-cloud environments
  • At least 6 years of customer technical support experience
  • University degree in Engineering, Telecommunication, Computer Science, Software Technology or equivalent experience
  • Professional background in software design or system tests or integration of complex systems – DevOps/ CI/ CD
  • Familiarity with Linux/Unix OS (command line)
  • Capability to prioritize tasks
  • Team-oriented, detail-oriented, efficient, and solution-oriented attitude
  • Superb analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Flexibility and ability to work independently and in a team
  • Great English skills (written and spoken)

It would be a plus if the Candidate had: 
  • Background with public cloud such as AWS, OpenShift, Azure or GCP
  • Coding competences (e.g. Bash, Ansible, Python, GO, …)
  • Knowledge of:
    • Cloud and microservices e.g. OpenStack, K8s, Docker
    • JIRA/ Confluence/ Git/ Gerrit/ Jenkins
    • Fault management
  • Other professional knowledge and work experience

The Candidate can expect:
  • Permanent Contract
  • Flexible and hybrid working mode
  • Opportunity to continue learning
  • Possibility to take part in well-being programs to support employees mentally and physically
  • Opportunities to take part in and get supported by employee resource groups, mentoring programs
  • Opportunity to be a member of one of our diverse teams with an inclusive culture where people thrive and are empowered
  • Challenging job in an international and multilingual environment
  • Professional development
  • Attractive and competitive compensation

If you meet the requirements described above, please send your application in English (.doc) at lukasz.szczesniak@seargin.com, stating the name of the position in a subject and/or call +48 664 927 933.

 

    First name*

    E-mail*

    Message

    Attach CV

    ABOUT COMPANY
    Company size: 500+
    Main location:Poland
    Seargin Sp. z o. o.
    Hybrid (Bydgoszcz) or Remote, Poland
    Get similar jobs like these by email

    Loading

    Similar job

    Service Manager
    Check
    Release Train Engineer
    Check
    SAP BW Consultant
    Check

    Job offers that might interest you

    Poland

    Java Developer

    Check
    Remote

    Data Engineer

    Check
    Netherlands

    Technical Architect

    Check
    Poland

    Java Developer

    Check
    Poland

    Disaster Recovery Specialist

    Check
    Poland

    Frontend Developer

    Check

    READY TO JOIN IT REVOLUTION?

    Send us a message using the contact form below.
    I'm a Client looking for an IT Expert or a Professional Team
    I'm an IT Expert looking for a great job / project opportunity