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IT Operations Support Specialist
Company name: Seargin Sp. z o. o.
Company size: 500+ people
Junior
Professional
Senior
Ghent, Belgiun
Job Specification
  • Remote
  • Ghent

Website Seargin_ Seargin Sp. z o. o.

THE ELITE OF TOP IT EXPERTS

Seargin is looking for a Senior IT Operations Support Specialist

  • Position: Senior IT Operations Support Specialist
  • Technologies: IT Support and Operations, Windows Server, Active Directory, O365
  • Location: Ghent, Belgium
  • Country: Belgium
  • Area: Support
  • Form of employment: B2B
  • Experience level: Senior

The main tasks for Senior IT Operations Support Specialist will be:
  • Actively participating in delivery on improvements to support processes, plant floor manufacturing automation, asset management, and customer satisfaction
  • Deploying Group IT EMEA regional shared service standards and supporting processes across all sites they work with
  • Being responsible for the quality of the IT services delivery at the sites
  • Leading the project in their sites for all IT infrastructure and support process changes for IT shared services
  • Being available 24X7 in case of major events and during weekends and/or out of hours for major projects or tasks
  • Installing/repairing hardware
  • Management od printer
  • Providing security and compliance (alignment with IT policies and licensing)
  • Contracting / maintaining contracts
  • Implementing, migrating, and maintaining Physical and Virtual Servers
  • Managing asset
  • Being responsible for:
    • End-user education
    • Mobile phones / telecom
    • Network administration
    • Software rollouts
    • Backup and restore
    • User management
    • Desktop and peripherals, local servers, LAN, PABX, local telephony
  • Preparing disaster recovery documentation\testing
  • Performing tests
  • Preparing documentation (Knowledge Base, procedures, etc.)
  • Indirectly influencing P&L
  • Understanding of a multi-national manufacturing business culture – strong customer concentration, delivery of tangible products and benefits, relentless cost management

The Candidate should have:
  • Educational background with University Degree in computer science or equivalent experience/studies
  • Capability to strongly contribute on a team with common goals and practices, build new skills and capabilities
  • Excellent customer service competences
  • Some experience in service delivery in a multi-national environment for IT technical and help desk areas
  • Proficiency in:
    • Microsoft Windows server management
    • Windows client management
    • Active Directory
    • MS SQL administration
    • Microsoft Office 365
    • Lotus Notes
  • Knowledge of the following operating systems: Microsoft Windows versions 10, XP,7, Server 2003, 2008, 2012, 2016, 2019
  • Cross-Cultural Competence
  • Driving license
  • Occasional international travel may be required
  • Team-oriented, detail-oriented, efficient, and solution-oriented attitude
  • Superb analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Flexibility and ability to work independently and in a team
  • Great English skills (written and spoken)

It would be a plus if the Candidate had:
  • Experience as Microsoft Certified Systems Engineer (desirable)
  • Knowledge of any other language

The Candidate can expect:
  • B2B Contract
  • Challenging job in an international and multilingual environment
  • Professional development
  • Attractive and competitive compensation

If you meet the requirements described above, please send your application in English (.doc) at jaroslaw.raniewicz@seargin.com stating the name of the position in a subject and/or call +(48) 662 399 001.

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    ABOUT COMPANY
    Company size: 500+
    Main location:Belgiun
    Seargin Sp. z o. o.
    Ghent, Belgiun
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