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Identity and Access Support Specialist
Company name: Seargin Sp. z o. o.
Company size: 500+ people
Junior
Professional
Senior
Łódź, Poland
Job Specification
  • Remote
  • Łódź

Website Seargin_ Seargin Sp. z o. o.

THE ELITE OF TOP IT EXPERTS

Seargin is looking for an Identity and Access Support Specialist

  • Position: Identity and Access Support Specialist
  • Technologies: ITIL / MDM/ SQL
  • Location: Łódź / Remote
  • Country: Poland
  • Area: Project
  • Form of employment: Permanent
  • Experience Level: Mid / Senior

The main tasks for the Identity and Access Support Specialist will be:
  • Providing 3rd-level support for all IAM topics of the Company focused on One Identity Manager
  • Identifying, clarifying, and resolving Identity/Access Management incidents on various platforms while adhering to specified quality regulations
  • Analyzing incidents deeply, identifying error causes, forwarding to the Company’s internal Problem Management
  • Processing/reacting to questions/comments in related support channels (ITIL tools, forum, docupedia)
  • Assisting in defining, testing, documenting, and reporting on new support features
  • Identifying new support cases, developing approaches to resolve them, aligning with product responsible

The Candidate should have:
  • Few years of background in support of complex and distributed enterprise IT solutions with very good ITIL know-how
  • Deep expertise in Identity Management and Identity Master Data Management
  • General process knowledge and capability to apply it in complex IT environments
  • Fundamental understanding of software development and database technologies (scripting, SQL)
  • Team-oriented, detail-oriented, efficient, and solution-oriented attitude
  • Superb analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Flexibility and ability to work independently and in a team
  • Great English skills (written and spoken)

It would be a plus if the Candidate had: 
  • Good German skills
  • Further language skills

The Candidate can expect:
  • Permanent Contract
  • Challenging job in an international and multilingual environment
  • Professional development
  • Attractive and competitive compensation
  • Flexible working hours with HO option
  • A comprehensive work environment, professional support, and the ability to share knowledge and best practices
  • Constant development possibilities in an international environment
  • Wide access to professional training, conferences, and webinars
  • Private health care and life insurance
  • Sports pass, co-financing of dinners, language courses
  • Number of family benefits (e.g. children’s camps)
  • Referral Bonus Scheme
  • Holidays on December 24th and 31st

If you meet the requirements described above, please send your application in English (.doc) at katarzyna.przybylak@seargin.com stating the name of the position in a subject and/or call +48 789 126 287.

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    ABOUT COMPANY
    Company size: 500+
    Main location:Poland
    Seargin Sp. z o. o.
    Łódź, Poland
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