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Deskside Technician
Company name: Seargin Sp. z o.o.
Company size: 500+ people
Junior
Professional
Senior
Gratz, Germany
Job Specification
  • Remote
  • Gratz

Website Seargin_ Seargin Sp. z o.o.

THE ELITE OF TOP IT EXPERTS

Seargin is looking for a Deskside Technician

  • Position: Deskside Technician
  • Technologies: IT Support, Windows, Office 365
  • Localization: Gratz, Austria
  • Area: Support
  • Form of employment: B2B
  • Experience Level: Regular

Main tasks for the Deskside Technician will be:
  • Coordinating with third-party vendors to resolve hardware and software problems;
  • Installing and testing replacement parts when requested by resolver-groups;
  • Receiving and resolving hardware or software related issues from Tiers 1, 2 and 3 when break-fix is necessary to solve an issue at location/onsite;
  • Integrating with hardware and software vendors for planning and problem resolution, as well as manufacturers and third-party vendors for technical assistance;
  • Taking care of the installation of PCs, peripherals and LAN-based equipment;
  • Helping with security set up, file access and other administrative procedures associated with moves;
  • Moving workstations and peripherals;
  • Making sure the connectivity issues are addressed for installations;
  • Move telecommunications equipment, as required Order, receive and provide all required equipment, materials and third party vendor services to implement IMAC’s
  • Installing and setting up equipment, cables, outlets and all other hardware required for implementing IMAC’s (Windows 7 / 10, office 365); testing completed IMAC’s and verifying acceptance by end user;
  • Providing Printer / MFP support;
  • Taking care of document changes to inventory use and configuration;
  • Management of Server Room and Local LAN;
  • Supporting:
    • OnSite Application (B2);
    • Central ICT entities (hands and eye support of central project e.g. LAN segregation);
    • FF applications (Fireservice, BMD);
    • Mobiles devices (smartphone installation);
    • PABX and landline phone installation;
  • Handling Mobile Contracts;
  • Remote Support Time Schedule Onsite: 8:00 am to 4:30 pm.

The Candidate should have:
  • Team-oriented, detail-oriented, efficient and solution-oriented attitude;
  • Superb analytical and problem solving skills;
  • Excellent communication and interpersonal skills;
  • Flexibility and ability to work independently and in a team;
  • Great English and German skills (written and spoken).

The Candidate can expect:
  • B2B Contract;
  • Challenging job in an international and multilingual environment;
  • Professional development;
  • Attractive, competitive compensation.

If you meet requirements described above, please send your application in English (.doc) at lukasz.betka@seargin.com, stating the name of the position in a subject and/or call +(48) 696 808 357.

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"I hereby give consent for my personal data included in my application to be processed by Seargin Sp. z o. o. for the purposes of a future recruitment processes under the Personal Data Protection Act. I provide my personal data voluntarily understanding that without it a proper recruitment process is deemed impossible.
Your personal data is processed by Seargin Sp. z o.o. Data protection inspector can be reached via email address RODO@Seargin.com.
Your data can be made available to IT/technology related partners only as far as the recruitment process is concerned. You have a right to request the administrator to fully access, adjust, remove or limit the processing activities of your data. The consent can be withdrew at any time and in case of breach of GDPR laws you have a right to report that to an appropriate agency. Administrator does not intend to apply technics of automated decision taking such as profiling."

ABOUT COMPANY
Company size: 500+
Main location:Germany
Seargin Sp. z o.o.
Gratz, Germany
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