Seargin

Seargin is looking for a Deskside Technician

• Position: Deskside Technician
• Technologies: IT Support, Windows, Office 365
• Localization: Gratz, Austria
• Area: Support
• Form of employment: B2B
• Experience Level: Regular

Main tasks for the Deskside Technician will be:

• Coordinating with third-party vendors to resolve hardware and software problems;
• Installing and testing replacement parts when requested by resolver-groups;
• Receiving and resolving hardware or software related issues from Tiers 1, 2 and 3 when break-fix is necessary to solve an issue at location/onsite;
• Integrating with hardware and software vendors for planning and problem resolution, as well as manufacturers and third-party vendors for technical assistance;
• Taking care of the installation of PCs, peripherals and LAN-based equipment;
• Helping with security set up, file access and other administrative procedures associated with moves;
• Moving workstations and peripherals;
• Making sure the connectivity issues are addressed for installations;
• Move telecommunications equipment, as required Order, receive and provide all required equipment, materials and third party vendor services to implement IMAC's
• Installing and setting up equipment, cables, outlets and all other hardware required for implementing IMAC's (Windows 7 / 10, office 365); testing completed IMAC's and verifying acceptance by end user;
• Providing Printer / MFP support;
• Taking care of document changes to inventory use and configuration;
• Management of Server Room and Local LAN;
• Supporting:
  • OnSite Application (B2);
  • Central ICT entities (hands and eye support of central project e.g. LAN segregation);
  • FF applications (Fireservice, BMD);
  • Mobiles devices (smartphone installation);
  • PABX and landline phone installation;
• Handling Mobile Contracts;
• Remote Support Time Schedule Onsite: 8:00 am to 4:30 pm.

The Candidate should have:

• Team-oriented, detail-oriented, efficient and solution-oriented attitude;
• Superb analytical and problem solving skills;
• Excellent communication and interpersonal skills;
• Flexibility and ability to work independently and in a team;
• Great English and German skills (written and spoken).

The Candidate can expect:

• B2B Contract;
• Challenging job in an international and multilingual environment;
• Professional development;
• Attractive, competitive compensation.