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Deskside Technician
Company name: Seargin Sp. z o.o.
Company size: 500+ people
Junior
Professional
Senior
Gratz, Germany
Job Specification
  • Remote
  • Gratz

Website Seargin_ Seargin Sp. z o.o.

THE ELITE OF TOP IT EXPERTS

Seargin is looking for a Deskside Technician

  • Position: Deskside Technician
  • Technologies: IT Support, Windows, Office 365
  • Localization: Gratz, Austria
  • Area: Support
  • Form of employment: B2B
  • Experience Level: Regular

Main tasks for the Deskside Technician will be:
  • Coordinating with third-party vendors to resolve hardware and software problems;
  • Installing and testing replacement parts when requested by resolver-groups;
  • Receiving and resolving hardware or software related issues from Tiers 1, 2 and 3 when break-fix is necessary to solve an issue at location/onsite;
  • Integrating with hardware and software vendors for planning and problem resolution, as well as manufacturers and third-party vendors for technical assistance;
  • Taking care of the installation of PCs, peripherals and LAN-based equipment;
  • Helping with security set up, file access and other administrative procedures associated with moves;
  • Moving workstations and peripherals;
  • Making sure the connectivity issues are addressed for installations;
  • Move telecommunications equipment, as required Order, receive and provide all required equipment, materials and third party vendor services to implement IMAC’s
  • Installing and setting up equipment, cables, outlets and all other hardware required for implementing IMAC’s (Windows 7 / 10, office 365); testing completed IMAC’s and verifying acceptance by end user;
  • Providing Printer / MFP support;
  • Taking care of document changes to inventory use and configuration;
  • Management of Server Room and Local LAN;
  • Supporting:
    • OnSite Application (B2);
    • Central ICT entities (hands and eye support of central project e.g. LAN segregation);
    • FF applications (Fireservice, BMD);
    • Mobiles devices (smartphone installation);
    • PABX and landline phone installation;
  • Handling Mobile Contracts;
  • Remote Support Time Schedule Onsite: 8:00 am to 4:30 pm.

The Candidate should have:
  • Team-oriented, detail-oriented, efficient and solution-oriented attitude;
  • Superb analytical and problem solving skills;
  • Excellent communication and interpersonal skills;
  • Flexibility and ability to work independently and in a team;
  • Great English and German skills (written and spoken).

The Candidate can expect:
  • B2B Contract;
  • Challenging job in an international and multilingual environment;
  • Professional development;
  • Attractive, competitive compensation.

If you meet requirements described above, please send your application in English (.doc) at lukasz.betka@seargin.com, stating the name of the position in a subject and/or call +(48) 696 808 357.

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    ABOUT COMPANY
    Company size: 500+
    Main location:Germany
    Seargin Sp. z o.o.
    Gratz, Germany
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