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Application Support Officer
Company name: Seargin Sp. z o.o.
Company size: 500+ people
Junior
Professional
Senior
Amsterdam, Netherlands
Job Specification

Website Seargin_ Seargin Sp. z o.o.

THE ELITE OF TOP IT EXPERTS

Seargin is looking for an Application Support Officer

  • Position: Application Support Officer
  • Technologies: Jira, SPOR portal, IDD
  • Localization: Amsterdam
  • Area: Support
  • Form of employment: B2B
  • Experience Level: At least 3 years of experience (Junior)

Main tasks for the Application Support Officer will be:
  • Cleansing tasks:
    • Master legacy data from source systems (e.g. xEVMPD, EudraGMDP, SAP, SME), on organisation and location level by processing the relevant tasks (e.g. merge)
    • Reconcile legacy data delta loads from source systems with OMS data
    • Processing legacy data (through tasks as well as outside tasks) generated by the initial onboarding of new source systems as defined in the IT roadmap (e.g. Parallel Distributors)
    • Enrich and standardise data according to EMA’s Data Quality Standards
  • Change request tasks:
    • Registration of OMS data as a result of dealing with change requests for new/updated data
  • Other tasks as needed:
    • Support documentation maintenance (e.g. business documentation, processes, data quality standards)
    • Liaise with SPOR SDM/OMS contact in regards to data related matters encountered through other work (e.g. data quality and data management issues in OMS)
    • Liaise with IT support for specific incidents related to the applications
    • Receive, process, investigate and escalate (if applicable) incidents from 1st line
    • Stakeholder management (pharmaceutical companies), JIRA customer management (industry requests)
    • Executing a knowledge transfer project to outsource the master data services which includes training delivery, supporting documentation creation and constant communication with the new team

The Candidate should have:
  • A Bachelor’s degree in related field
  • Relevant professional qualifications
  • Experience in using data management tools, document management systems and Standard MS Office tools, e.g. Word, PowerPoint, Excel, Visio
  • Experience with:
    • IDD (Informatica Data Director)
    • JIRA Portal (managing and resolving tickets)
    • SPOR portal (specifically OMS)
    • Documentum DMS or similar document management system

The Candidate can expect:
  • B2B Contract
  • Challenging job in an international and multilingual environment
  • Professional development
  • Attractive and competitive compensation

If you meet requirements described above, please send your application in English (.doc) at lukasz.betka@seargin.com, stating the name of the position in a subject and/or call +(48) 696 808 357.

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"I hereby give consent for my personal data included in my application to be processed by Seargin Sp. z o. o. for the purposes of a future recruitment processes under the Personal Data Protection Act. I provide my personal data voluntarily understanding that without it a proper recruitment process is deemed impossible.
Your personal data is processed by Seargin Sp. z o.o. Data protection inspector can be reached via email address RODO@Seargin.com.
Your data can be made available to IT/technology related partners only as far as the recruitment process is concerned. You have a right to request the administrator to fully access, adjust, remove or limit the processing activities of your data. The consent can be withdrew at any time and in case of breach of GDPR laws you have a right to report that to an appropriate agency. Administrator does not intend to apply technics of automated decision taking such as profiling."

ABOUT COMPANY
Company size: 500+
Main location:Netherlands
Seargin Sp. z o.o.
Amsterdam, Netherlands
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